Terms of Sale
Effective date: August 21, 2026
Refunds and cancellations are governed by the Intentful Refund Policy, which is incorporated into these Terms and forms part of this agreement.
These Terms of Sale (the "Terms") govern the purchase of products and services from Intentful Incorporated, a Delaware corporation with its principal place of business at 241 W 37th Street, Suite 724, New York, NY 10018 ("Intentful," "we," "us," or "our").
By completing checkout, clicking to accept these Terms, accessing a product or its materials, or participating in a session, the purchaser (the "Customer," "you," or "your") and each individual registered to participate agree to these Terms. If you are purchasing on behalf of an organization, you represent that you have the authority to bind that organization, and "you" refers to that organization. A purchaser who registers another individual is responsible for providing these Terms to that individual and for that individual's compliance with them.
1. STRUCTURE OF THIS AGREEMENT
1.1These Terms consist of the General Terms set out in sections 1 through 18, the product schedules attached to them, and the Intentful Refund Policy:
- Schedule A — AI 101 Training Program
- Schedule B — AI-Readable Web Pages
- The Intentful Refund Policy, published at intentful.ai/refund-policy.html
1.2The General Terms apply to every purchase. A Schedule applies only to the product it names, and only if you have purchased that product. Additional schedules may be added for products Intentful offers in the future.
1.3The Refund Policy is incorporated into these Terms by reference and forms part of this agreement. References in these Terms to "these Terms" include the Schedules and the Refund Policy unless the context requires otherwise.
1.4If there is a conflict between these documents, the following order of precedence applies: (a) a separately signed written agreement between the parties covering the same product; (b) the applicable Schedule; (c) the Refund Policy; (d) the General Terms.
1.5Together, these documents form the entire agreement between the parties in relation to the products purchased (the "Agreement").
2. ELIGIBILITY AND AUTHORITY
2.1You must be at least 18 years old and capable of forming a binding contract.
2.2Intentful products are intended for business and professional use.
2.3You must provide accurate, current, and complete information at checkout and keep your contact and billing details up to date. Access instructions and notices are sent to the email address provided at checkout.
3. ORDERS, PRICING, AND PAYMENT
3.1All prices are stated in United States dollars unless expressly stated otherwise. An order placed through checkout is an offer to purchase, which Intentful accepts by confirming the order or charging the payment method.
3.2Payments are processed by Stripe, Inc. Your use of Stripe's payment services is subject to Stripe's own terms and privacy policy. Intentful does not receive or store complete payment card details.
3.3Unless the applicable Schedule provides otherwise, payment is due in full at the time of purchase.
3.4Prices exclude taxes. Applicable sales, use, value-added, goods and services, or similar taxes will be added at checkout where Intentful is legally required to collect them. You are responsible for all such taxes and for any withholding, other than taxes based on Intentful's net income.
3.5Promotion and discount codes are valid only as stated at the time of issue, may be limited to specified customers or products, carry no cash value, may not be combined unless expressly permitted, and may be withdrawn or modified at any time before use.
3.6If a payment fails, is reversed, or is subject to a chargeback, Intentful may suspend or terminate access to the affected product until the amount owed is settled.
3.7Intentful may change its prices at any time. Price changes apply prospectively and do not affect an order already accepted. For subscription products, Intentful will give at least 30 days' notice before a price change takes effect at renewal.
4. REFUNDS AND CANCELLATION
4.1Refunds and cancellation rights are governed by the Intentful Refund Policy, which sets out the terms applicable to each product, except where these Terms or a Schedule expressly provide otherwise.
4.2Approved refunds are issued to the original payment method.
4.3Nothing in these Terms limits any statutory right you may have that cannot lawfully be excluded or limited.
5. DELIVERY, ACCESS, AND CUSTOMER REQUIREMENTS
5.1Access instructions, credentials, or links are delivered by email to the address provided at checkout or to a participant email you supply.
5.2You are responsible for obtaining and maintaining the device, internet connection, browser, and any third-party software required to access the product. Where a session requires specific conferencing software, Intentful will identify it in advance.
5.3Access is personal to the purchaser and to the individuals you are permitted to designate under the applicable Schedule. Access credentials and links may not be shared, resold, or transferred except as expressly permitted.
6. CUSTOMER MATERIALS AND COOPERATION
6.1"Customer Materials" means any website content, brand information, data, documents, logos, sitemaps, credentials, or other materials that you or your representatives provide to Intentful or make accessible to Intentful for the purpose of delivering a product.
6.2You grant Intentful a non-exclusive, worldwide, royalty-free license to access, host, copy, store, process, transmit, adapt, create derivative works from, and display Customer Materials in order to: (a) provide, support, secure, and maintain the products you have purchased; (b) develop, test, and improve Intentful's products and services generally; and (c) create Derived Data in accordance with section 6.5. The license in subsections (a) and (b) continues for the term of the applicable product. For the avoidance of doubt, the license in subsection (b) does not include using Customer Materials in an identifiable form to train, retrain, tune, validate, or otherwise improve any model — Intentful's use of Customer Materials for that purpose is limited to the creation of Derived Data under section 6.5.
6.3You represent and warrant that you own or have all necessary rights to the Customer Materials, that Intentful's use of them as contemplated by this Agreement will not infringe any third-party right or violate any applicable law, and that you have obtained any consents required from third parties.
6.4You will provide reasonable and timely cooperation, information, and access. Delays caused by your failure to do so do not extend Intentful's obligations, do not entitle you to a refund or credit, and do not shorten a subscription term.
6.5Derived Data. Intentful may create de-identified, aggregated, or statistical data derived from Customer Materials and from your use of the products ("Derived Data"), provided that Derived Data does not identify you, your customers, or any individual, and does not reproduce Customer Materials in a form that is attributable to you. As between the parties, Intentful owns all Derived Data and may use, retain, and disclose it for any lawful purpose, including analytics, benchmarking, research, product development, and the training and improvement of models, without restriction and without obligation to you. This section survives termination or expiry.
6.5.1Operational Data. Intentful's systems also generate operational data about the delivery and performance of the products, including crawler and retrieval requests, citation counts, delivery logs, and usage telemetry ("Operational Data"). Operational Data is produced by Intentful's own systems rather than drawn from Customer Materials, and is Intentful's own data. Section 6.5 does not restrict Intentful's use of Operational Data.
6.5.2Reporting. Where Intentful makes reporting drawn from Operational Data available to you, that reporting is Intentful's Confidential Information under section 9. Notwithstanding section 9, you may use it internally and may disclose it to your board, governing body, or funders, provided you inform them that it is confidential. Any other use, including in marketing, promotional, or published materials, requires Intentful's prior approval, which may be given by email.
6.6Reference and marketing use. Intentful may identify you as a customer and use your name and logo in customer lists, its website, and sales materials, and may describe the work performed in case studies and similar materials, provided it does not disclose your Confidential Information. You may withdraw this permission at any time by written notice to Intentful, and Intentful will cease the use within a reasonable period. Any other public use of your name or logo requires your prior written approval.
6.7Personal information contained in Customer Materials is handled in accordance with section 10 and the Intentful Privacy Policy, and Derived Data is created and used in accordance with applicable data-protection law.
6.8Expiration or termination of this Agreement does not affect the authorization for, or the validity of, any access, crawling, ingestion, processing, reproduction, adaptation, publication, or serving that Intentful performed while this Agreement was in effect.
7. INTELLECTUAL PROPERTY
7.1Intentful and its licensors own all right, title, and interest in and to the products, including all software, platforms, presentations, recordings, worksheets, frameworks, templates, methodologies, documentation, and other materials Intentful provides, together with all intellectual property rights in them.
7.2Subject to your payment of all applicable fees and your compliance with this Agreement, Intentful grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the product and its materials for your own internal business or professional purposes for the applicable term.
7.3You may not, and may not permit any third party to: copy, record, reproduce, publish, sell, sublicense, redistribute, or make available Intentful materials or recordings; upload them to any public or shared system; use them to develop a competing product; reverse engineer or attempt to derive source code; remove proprietary notices; or use them to train, fine-tune, or ground an artificial-intelligence model, in each case without Intentful's prior written permission.
7.4You retain all right, title, and interest in and to the Customer Materials. Nothing in this Agreement transfers ownership of Customer Materials to Intentful.
7.5If you provide feedback, suggestions, or ideas about a product, Intentful may use them without restriction or obligation to you.
8. ACCEPTABLE USE
8.1You will not, and will not permit any participant or third party to: use a product for any unlawful, infringing, deceptive, or harmful purpose; disrupt a session or interfere with other participants; attempt to gain unauthorized access to Intentful systems or the accounts of others; share access credentials; scrape, crawl, or extract data from Intentful systems by automated means except as expressly permitted; circumvent usage limits or technical restrictions; or misrepresent an affiliation with Intentful.
8.2Intentful may suspend or terminate access, remove a participant, or terminate this Agreement for material breach of this section. Suspension or termination under this section does not entitle you to a refund.
9. CONFIDENTIALITY
9.1Each party may receive non-public information of the other that is designated confidential or that a reasonable person would understand to be confidential ("Confidential Information"). Each party will protect the other's Confidential Information using at least reasonable care, will use it only to perform under this Agreement, and will not disclose it except to personnel and advisers who need it and are bound by comparable obligations.
9.2Confidential Information does not include information that is or becomes public through no fault of the receiving party, was lawfully known to the receiving party without restriction, is independently developed without use of the disclosing party's Confidential Information, or is lawfully received from a third party without restriction.
9.3A party may disclose Confidential Information where required by law or legal process, provided it gives reasonable advance notice where lawfully permitted.
9.4The obligations in this section 9 survive for five (5) years after termination or expiry of this Agreement, except that confidentiality obligations relating to Intentful's software and platforms survive perpetually.
10. DATA PROTECTION AND PRIVACY
10.1Intentful processes personal information in accordance with the Intentful Privacy Policy, published at intentful.ai/privacy.pdf.
10.2Intentful uses purchaser and participant information to process orders, deliver products, provide operational and service communications, administer access, and meet legal obligations.
10.3Transactional and operational emails are necessary to deliver your purchase and are not marketing communications. Where permitted by applicable law, Intentful may also send you marketing communications about Intentful products and services similar to those you have purchased. You may opt out at any time using the unsubscribe link in any such message or by writing to [email protected], and Intentful will stop within the period required by applicable law. Where applicable law requires consent before sending marketing communications, Intentful will request it separately and will rely on it only for the purposes for which it was given.
10.4Intentful uses third-party service providers, including payment, customer-relationship, calendaring, hosting, and artificial-intelligence providers, to deliver the products. These providers process information on Intentful's behalf under appropriate contractual terms, including terms requiring them to maintain the confidentiality of Customer Materials and not to use Customer Materials to train, retrain, tune, or otherwise improve their own models or services, except as consistent with section 6.2.
11. DISCLAIMERS
11.1Intentful's training and educational products provide general educational and informational content. They do not constitute legal, tax, accounting, investment, cybersecurity, or other regulated professional advice, and no professional relationship is created by their purchase or use.
11.2Intentful does not guarantee any particular business, financial, operational, marketing, traffic, ranking, visibility, or other result. In particular, Intentful does not own, control, or operate third-party artificial-intelligence systems, search engines, crawlers, assistants, or retrieval systems, and cannot and does not guarantee that any such system will access, index, retrieve, cite, summarize, recommend, or represent your content in any particular way or at all.
11.3To the fullest extent permitted by law, the products and materials are provided "as is" and "as available," and Intentful disclaims all warranties, whether express, implied, statutory, or otherwise, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or trade usage.
11.4A product or feature identified as early access, beta, preview, or pilot is provided for evaluation, may change or be withdrawn, may not be supported at the same level as a generally available product, and may contain errors. Availability may vary by website platform and configuration.
11.5Products that generate output using artificial intelligence rely on an evolving technology. Because the output depends on the content and inputs both parties provide and on how third-party systems interpret it, results can vary between generations and are not guaranteed to be complete, accurate, or consistent. You are responsible for reviewing output before relying on it.
12. LIMITATION OF LIABILITY
12.1To the fullest extent permitted by law, Intentful will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, data, goodwill, or anticipated savings, arising out of or relating to this Agreement or the products, whether based in contract, tort, or any other theory, and whether or not Intentful was advised of the possibility of such damages.
12.2To the fullest extent permitted by law, Intentful's total aggregate liability arising out of or relating to this Agreement and the products will not exceed the amount you actually paid to Intentful for the registration, seat, or subscription term giving rise to the claim.
12.3The limitations in this section apply to the maximum extent permitted by law and reflect an agreed allocation of risk that is reflected in the pricing of the products. Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited.
13. INDEMNIFICATION
13.1You will defend, indemnify, and hold harmless Intentful and its officers, directors, employees, and agents from and against any third-party claim, and any resulting loss, liability, damage, cost, and reasonable attorneys' fees, arising out of or relating to: (a) the Customer Materials, including any claim that they infringe or misappropriate a third-party right or violate applicable law; (b) your use of a product in breach of this Agreement or applicable law; or (c) your breach of section 8.
13.2Infringement Indemnification by Intentful. If a third party makes a claim against you that a product, as provided by Intentful and used in accordance with this Agreement, infringes that third party's patent, copyright, or trademark, or misappropriates its trade secret, Intentful will defend you against that claim at its expense and will pay all losses, damages, and expenses (including reasonable attorneys' fees) finally awarded against you or agreed to in a written settlement signed by Intentful, to the extent arising from the claim. Intentful will have no obligation under this section for any claim arising from, in whole or in part, the Customer Materials, a modification of the product not authorized by Intentful, or use of the product other than in accordance with its documentation and this Agreement. Intentful may, at its sole option and expense: (a) procure for you the right to continue using the affected product; (b) modify the product so that it no longer infringes, without materially impairing its functionality; or (c) terminate your access to the affected product and refund the fees you paid for the portion of the then-current term following the date of termination. Intentful's total liability under this section 13.2 will not exceed the total fees actually paid by you to Intentful under this Agreement during the 12 months preceding the date the claim arose.
14. TERM, SUSPENSION, AND TERMINATION
14.1The term of each product is set out in the applicable Schedule or on the registration or checkout page. Training programs run for the duration of the scheduled program and any stated access period. Subscription products run for the subscription term stated at checkout.
14.2Intentful may suspend access immediately for non-payment, for a suspected security risk, or for a material breach of section 8, and will give notice where practicable.
14.3Either party may terminate this Agreement for the other party's material breach that remains uncured 30 days after written notice describing the breach.
14.4On termination or expiry: your license and access end; you must stop using and delete or destroy Intentful materials in your possession, except copies retained automatically in routine backups; accrued fees remain payable; and no refund is due except as expressly provided in the Refund Policy.
14.5Sections 3.4, 6.3, 6.5, 6.5.1, 6.5.2, 6.6, 6.8, 7, 9, 10.4, 11, 12, 13, 14.4, 15, 16, 17, and 18 survive termination or expiry.
15. GOVERNING LAW
15.1This Agreement and the rights and duties of the parties are governed by, construed, and interpreted in accordance with the laws of the United States of America and the State of New York, without regard to conflict-of-law principles.
15.2The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
16. DISPUTE RESOLUTION
16.1If a dispute arises out of or in connection with this Agreement or the performance, validity, or enforceability of it (a "Dispute"), the parties will follow the procedure set out in this section 16.
16.2Notice and good-faith negotiation. Either party shall give the other written notice of the Dispute, setting out its nature and full particulars (a "Dispute Notice"), together with relevant supporting documents. On service of the Dispute Notice, the chief executive officer or an equivalent senior officer of each party, or another authorized representative of that party having authority to settle the Dispute, shall attempt in good faith to resolve it. During this negotiation period, a standstill of all applicable limitations periods shall be in place, and all statutes of limitations shall be tolled, so as to facilitate resolution while the status quo is maintained.
16.3Mediation. If the Dispute cannot be resolved under section 16.2, the parties may, but are not required to, attempt to settle it by mediation administered by the American Arbitration Association under its Commercial Mediation Procedures, which procedures are deemed to be incorporated by reference into this section, or by another mediation process the parties agree to. Where mediation is mutually agreed, a standstill of all applicable limitations periods shall be in place, and all statutes of limitations shall be tolled, so as to facilitate resolution while the status quo is maintained.
16.4Arbitration. If the Dispute is not settled by negotiation within 60 days after service of the Dispute Notice, or such further period as the parties agree in writing, the Dispute shall be referred to and finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, which rules are deemed to be incorporated by reference into this section. Where the amount in dispute falls within the threshold for the Expedited Procedures under those Rules, the parties agree that the Expedited Procedures shall apply. The parties further agree that the Expedited Procedures may also apply in cases exceeding that threshold, subject to the administrator's approval, and they expressly opt in to the application of that procedure in all cases to the extent permitted by the Rules. If the American Arbitration Association determines that its Consumer Arbitration Rules apply to a Dispute, those rules shall govern instead, and Intentful will pay the filing, administrative, and arbitrator fees that those rules require it to pay.
16.5Conduct of the mediation and arbitration. The language used in any mediation and in any arbitration shall be English. In any arbitration commenced under this section, (i) the number of arbitrators shall be one, and (ii) the seat, or legal place, of arbitration shall be New York, New York, and the arbitration shall be conducted remotely where practicable. The arbitrator shall be entitled, at his or her discretion, to award reasonable and relevant attorneys' fees and costs to the prevailing party, including forum fees, forum costs, and arbitrator compensation as applicable, except where the applicable rules or applicable law provide otherwise. The parties agree that any arbitrator appointed under this Agreement shall have sufficient experience arbitrating or litigating disputes within the technology industry to properly administer the arbitration and to understand the industry standards involved. If the parties cannot agree on an arbitrator, the appointing authority shall ensure that the appointed arbitrator meets these qualifications.
16.6Small claims. Notwithstanding sections 16.2 through 16.5, either party may bring an individual claim in a small claims court of competent jurisdiction, provided the claim remains in that court and is brought on an individual basis.
16.7Interim relief. Either party may apply at any time to a court of competent jurisdiction in New York County, New York for temporary, preliminary, or injunctive relief to protect its intellectual property or Confidential Information, without waiving the obligation to arbitrate under this section.
16.8Individual basis. Disputes will be resolved on an individual basis only. Neither party may bring a Dispute as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding, and the arbitrator may not consolidate the claims of more than one person or award relief to anyone who is not a party to the arbitration. If this section 16.8 is found unenforceable as to a particular claim or request for relief, that claim or request shall be severed and heard in the courts identified in section 16.9, and the remainder of section 16 shall continue to apply.
16.9Judgment and residual jurisdiction. Judgment on any arbitral award may be entered in any court of competent jurisdiction. For any Dispute or portion of a Dispute not subject to arbitration, the parties submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York, and waive any objection to venue or forum in those courts.
16.10Limitations Period. Any claim arising out of or relating to this Agreement must be brought within one year after the claim accrues, or, if the claim's accrual could not reasonably have been discovered within that period, within one year after it could reasonably have been discovered.
17. GENERAL
17.1Changes to these Terms. Intentful may update these Terms from time to time. The version in effect at the time of your purchase governs that purchase. For subscription products, updated terms take effect at the start of the next renewal term, and Intentful will give at least 45 days' notice of material changes.
17.2Notices. Notices to Intentful must be sent to Intentful Incorporated, 241 W 37th Street, Suite 724, New York, NY 10018, with a copy by email to [email protected]. Notices to you will be sent to the email address provided at checkout and are deemed received on the date sent, absent a delivery failure notification.
17.3Assignment. You may not assign or transfer this Agreement without Intentful's prior written consent. Intentful may assign this Agreement to an affiliate or in connection with a merger, acquisition, reorganization, or sale of substantially all of its assets.
17.4Force majeure. Neither party is liable for a failure or delay in performance caused by an event beyond its reasonable control, including acts of God, natural disaster, epidemic, war, terrorism, civil unrest, labor action, governmental action, utility or telecommunications failure, or failure of a third-party platform or service provider. Payment obligations are not excused by this section.
17.5Independent parties. The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship.
17.6No waiver. A failure or delay in exercising a right does not waive it, and a single or partial exercise does not prevent further exercise.
17.7Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions will continue in full force.
17.8No third-party beneficiaries. This Agreement does not confer rights on any person who is not a party to it.
17.9Compliance with trade laws. You represent that you are not located in, and will not use the products in, a jurisdiction subject to comprehensive economic sanctions, and that you are not a person with whom United States persons are prohibited from dealing.
17.10Electronic acceptance. You agree that clicking to accept these Terms or completing checkout constitutes your electronic signature, and that electronic records of your acceptance are admissible evidence of this Agreement.
17.11Headings. Headings are for convenience only and do not affect interpretation.
18. CONTACT
18.1Questions about orders, registration, access, cancellations, refunds, or these Terms may be sent to [email protected] or to Intentful Incorporated, 241 W 37th Street, Suite 724, New York, NY 10018.
SCHEDULE A — AI 101 TRAINING PROGRAM
This Schedule applies to the purchase of AI 101 and supplements the General Terms. Capitalized terms not defined here have the meaning given in the General Terms.
A1. The program
A1.1In this Schedule, "purchaser" means the Customer who places the order, and "participant" means an individual assigned a seat under section A2.
A1.2AI 101 is a live, instructor-led online educational program consisting of six scheduled sessions. Program dates, times, time zone, included materials, and recording access are described on the registration page or in the purchase confirmation.
A1.3Access instructions are sent by email to the purchaser and to each registered participant. Participants are responsible for having a suitable device, internet connection, and any software required to join the sessions and access the program materials, and will be informed in advance of required conferencing software.
A2. Registration, seats, and participants
A2.1Each purchase includes the number of participant seats selected at checkout. Program access is personal to each registered participant and may not be shared.
A2.2After payment, the purchaser receives a secure link to assign the seats purchased. The purchaser enters participant email addresses and may return later to assign remaining seats or to replace a participant in accordance with section A2.3.
A2.3Before the program begins, the purchaser may substitute another participant at no additional charge by making the change through the seat-assignment link or by notifying Intentful in writing. Access for the original participant will be revoked on substitution.
A2.4Additional participants require additional registrations unless the offer expressly states otherwise.
A3. Fees
A3.1Fees are payable in full at the time of registration in accordance with section 3 of the General Terms. Applicable taxes, where legally required, are added at checkout.
A4. Cancellation, refunds, and rescheduling
A4.1Cancellation deadlines, refund amounts, the effect of a refund on access and downloaded materials, and the consequences of an Intentful cancellation of the program are set out in the Intentful Refund Policy. Schedule A does not restate them.
A4.2Intentful may reschedule an individual session, or provide a make-up session or a recording, where circumstances require.
A5. Recordings
A5.1Program sessions will be recorded and made available to registered participants for 60 days after the final scheduled session, unless otherwise stated.
A5.2A participant's name, voice, image, or written comments may appear in a recording if the participant chooses to speak, appear on camera, or contribute through chat. By participating in this manner, the participant consents to the inclusion of those contributions in recordings made available to other registered participants.
A5.3Participants who do not wish to appear in a recording may keep their camera and microphone off and refrain from submitting identifiable comments through chat.
A5.4Intentful will not use an identifiable participant's image, voice, or contributions in public marketing materials without obtaining separate permission.
A5.5Recordings are provided solely for the use of registered participants and may not be downloaded, copied, shared, published, or distributed unless Intentful expressly permits it.
A6. Program materials
A6.1All presentations, recordings, worksheets, frameworks, and other program materials are owned by Intentful or its licensors and are licensed to participants on the terms set out in section 7 of the General Terms.
A6.2Participants receive a limited, non-exclusive, non-transferable license to use the materials for their own personal or internal business learning.
A7. Participant conduct
A7.1Participants must not disrupt sessions, interfere with other participants, attempt to gain unauthorized access to program systems, share access credentials, or use the program or materials for unlawful purposes.
A7.2Intentful may remove a participant for material misconduct without providing a refund.
A8. Educational disclaimer
A8.1AI 101 provides general educational information and is subject to the disclaimers in section 11 of the General Terms. It does not constitute legal, tax, accounting, investment, cybersecurity, or other regulated professional advice, and Intentful does not guarantee any particular business, financial, operational, or other result from participation.
SCHEDULE B — AI-READABLE WEB PAGES
This Schedule applies to the purchase of a subscription to AI-Readable Web Pages and supplements the General Terms. Capitalized terms not defined here have the meaning given in the General Terms.
B1. The service
B1.1AI-Readable Web Pages is a subscription service under which Intentful generates a machine-readable version of pages within the Customer's website sitemap, up to the page limit of the purchased plan (the "AI-Readable Pages"), and makes them available to artificial-intelligence crawlers, retrieval systems, and assistants during the subscription term.
B1.2Enabling the service requires the Customer to add a small piece of Intentful-provided code to each covered page in its sitemap. That code generates a link to that page's AI-Readable Page, and that link may be visible to site visitors.
B1.3The AI-Readable Pages are derived from the Customer's own page content, are generated by Intentful's engine, may differ in structure and wording from the original pages, and are published so that artificial-intelligence systems can access them. The AI-Readable Pages may be served from an Intentful domain or from the Customer's own domain, as Intentful specifies at setup or as the parties otherwise agree.
B1.4The Customer's existing website remains unchanged for human visitors, apart from the code and link described in section B1.2. The service does not require a website rebuild or content migration.
B1.5AI-Readable Web Pages is not a search-engine-optimization or website-traffic product. Its purpose is AI readability. Sections 11.2 and 11.5 of the General Terms apply in full.
B2. Early access
B2.1AI-Readable Web Pages is offered on an early-access basis until the earlier of December 31, 2026 and the date Intentful notifies the Customer that the service is generally available (the "Early Access Period"). Section 11.4 of the General Terms applies during that period.
B2.2During the Early Access Period, Intentful is continuing to develop the service. Nothing in this Schedule obligates Intentful to maintain any particular feature, coverage, or method of generating or serving the AI-Readable Pages.
B2.3On expiry of the Early Access Period the service ceases to be in early access and continues on the terms of this Schedule. Expiry of the Early Access Period does not by itself change the fees, the pages covered, or the subscription term.
B3. Plans and page coverage
B3.1The service is sold by the number of pages covered within the Customer's sitemap. The following plans are available for purchase online:
| Plan | Pages covered | Annual | Monthly |
|---|---|---|---|
| Starter | Up to 50 pages | $600 | $59 |
| Essential | Up to 500 pages | $3,000 | $295 |
| Growth | Up to 2,000 pages | $8,000 | $785 |
B3.2Each plan covers pages within a single website domain, unless the order expressly states otherwise. Additional domains require additional subscriptions.
B3.3Larger deployments, multi-brand portfolios, and custom scopes are available under a separate written agreement and are not sold through online checkout.
B3.4Prices are exclusive of taxes and are subject to change in accordance with section 3.7 of the General Terms.
B3.5If the number of pages in the Customer's sitemap exceeds the limit of the purchased plan, Intentful will notify the Customer. The Customer may upgrade to the appropriate plan; until it does, Intentful may cover pages only up to the purchased plan limit and is not obliged to cover the excess.
B4. Subscription term, renewal, and cancellation
B4.1A monthly subscription runs for successive one-month billing periods and renews automatically at the start of each period until cancelled.
B4.2An annual subscription runs for a term of twelve months and renews automatically for successive twelve-month terms unless cancelled at least 30 days before the end of the then-current term.
B4.3Subject to the notice period in section B4.2 for annual subscriptions, the Customer may cancel at any time through the account or billing portal, or by written notice to [email protected]. Cancellation takes effect at the end of the then-current billing period or term, and the service continues until that date. An annual cancellation given fewer than 30 days before the end of a term takes effect at the end of the following term.
B4.4All fees are non-refundable except as expressly provided in the Intentful Refund Policy, which governs. Monthly plans are available for customers who prefer shorter commitment periods.
B4.5An upgrade to a higher plan takes effect immediately and is charged pro rata for the remainder of the current billing period or term. A downgrade takes effect at the start of the next billing period or term, and no refund or credit is given for the difference in the current billing period or term.
B5. Implementation and customer responsibilities
B5.1The Customer will provide a current sitemap and any information, access, or credentials reasonably required for Intentful to generate and serve the AI-Readable Pages.
B5.2The Customer is responsible for placing, or authorizing Intentful to place, the code described in section B1.2 on the covered pages, and for keeping that code in place for the duration of the subscription. Removal or alteration of the code may prevent delivery of the service and does not entitle the Customer to a refund or credit.
B5.3The Customer is responsible for the accuracy, legality, and currency of the content from which the AI-Readable Pages are generated. Intentful is not responsible for verifying the accuracy of that content.
B5.4Section 6 of the General Terms applies to all Customer Materials provided or made accessible under this Schedule.
B6. Data license — crawl and publish
B6.1In addition to the license in section 6.2 of the General Terms, the Customer grants Intentful a limited, non-exclusive, worldwide, royalty-free license, for the subscription term and for any wind-down or continued-service period under section B10.1, to access and crawl the Customer's website and sitemap, ingest and process the content of the covered pages, create and reproduce derivative machine-readable versions of that content, and host, publish, display, transmit, and serve the AI-Readable Pages to artificial-intelligence crawlers, retrieval systems, assistants, and other third parties on the Customer's behalf. This license applies whether the AI-Readable Pages are served from an Intentful domain or from the Customer's domain.
B6.2The content of the covered pages is Customer Materials, and the Customer's obligations and representations under section 6 of the General Terms apply to it.
B6.3Section 6.8 of the General Terms applies: expiry or termination of this Schedule does not affect the authorization for, or the validity of, any access, crawling, ingestion, processing, reproduction, adaptation, publication, or serving that Intentful performed while the subscription was in effect.
B7. Ownership
B7.1The Customer retains all right, title, and interest in the content of its website from which the AI-Readable Pages are generated.
B7.2Intentful retains all right, title, and interest in the AI-Readable Web Pages service, the AI-Readable Pages themselves, the software, models, methods, and templates used to generate them, and the structured format and markup in which they are expressed, together with any intellectual property Intentful develops in providing the service. Intentful's ownership of the AI-Readable Pages does not extend to the Customer's underlying content reproduced or adapted within them, which remains the Customer's under section B7.1 and section 7.4 of the General Terms.
B7.3During the subscription term, the Customer is entitled to have the AI-Readable Pages generated and served in connection with its website. Removal of the AI-Readable Pages from service does not transfer to the Customer any rights in them or in any other intellectual property Intentful develops in providing the service.
B8. Service delivery, suspension, and changes
B8.1Intentful will use commercially reasonable efforts to make the service available and to refresh the AI-Readable Pages at least weekly to reflect changes in the Customer's site content. Refresh timing may vary, and a page added or changed between refreshes will be reflected at the next refresh. No uptime commitment or service-level agreement applies unless separately agreed in writing.
B8.2Intentful may modify, update, or improve the service and the manner in which the AI-Readable Pages are generated and served.
B8.3Intentful may suspend generation or serving of the AI-Readable Pages, or remove any individual AI-Readable Page from service, immediately and without terminating the subscription, where Intentful reasonably determines that doing so is necessary or appropriate to address a technical, security, operational, or legal issue, including a claim or complaint by a third party relating to the covered pages. Intentful will notify the Customer of any such suspension or removal and will restore the affected AI-Readable Pages when the issue is resolved.
B8.4Intentful may discontinue the AI-Readable Web Pages service on 30 days' written notice to the Customer. Section 3.5 of the Refund Policy applies if the service is discontinued during a paid term.
B9. Confidentiality of the AI-Readable Pages
B9.1The AI-Readable Pages are created to be served publicly to artificial-intelligence systems and are not Confidential Information of the Customer under section 9 of the General Terms. The Customer agrees not to assert that the AI-Readable Pages are confidential under any other agreement between the parties, including any non-disclosure agreement, to the extent it is free to do so.
B9.2This section applies only to the AI-Readable Pages. The Customer's other Customer Materials remain subject to section 9 of the General Terms.
B10. Effect of termination
B10.1On expiry or termination of the subscription, Intentful will cease serving and remove the AI-Readable Pages within 30 days, and the license in section B6.1 then ends prospectively. The parties may agree in writing, for which email is sufficient, to continue serving the AI-Readable Pages while they negotiate a renewal or a superseding agreement, in which case the license in section B6.1 continues for that period. This section prevails over section 14.4 of the General Terms as to the AI-Readable Pages and the code described in section B1.2.
B10.2The Customer will keep the code described in section B1.2 in place until Intentful has removed the AI-Readable Pages from service, and will remove the code within 30 days after that.
B10.3The Customer's own website content is unaffected by termination.
B10.4Sections B6.1 (for the period described in section B10.1), B6.2, B6.3, B7, B9, and this section B10 survive expiry or termination of the subscription.